Privacy Policy

Privacy Policy

Our website respects your privacy and endeavors to protect your personal data. 

This Privacy Policy explains how we collect and use your personal data (under certain circumstances). It also describes the procedures used to ensure the privacy of your information. Finally, this policy sets out the choices available to you regarding the collection, use and disclosure of personal data. By visiting the Site directly or through another website, you consent to the practices described in this Policy.

The protection of your data is very important to us. Therefore, your name and other information about you is used as described in this Privacy Policy. We will collect information when necessary or if it is directly relevant to our dealings with you.

We will retain your data in accordance with the law or to use it for the purposes for which it was collected.

You can browse the Site without having to provide any personal data. Your personal identity remains anonymous throughout your visit to the Site and is only revealed if you have a special online account on the Site that you access with a username and password.

1. The data we collect:

We may need to collect your information if you wish to place an order for an item from our website.

We collect, store and process your data necessary to process your purchase from our website, to secure any potential claims that may arise, and to provide you with our services. We may collect personal information including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, payment details and payment card details.

We use the information you provide to enable us to process your requests and to provide you with services and information offered on our Site and requested by you. In addition, we will use the information you provide to manage your account with us, verify your online financial transactions, audit your downloads from the Site, identify visitors to the Site, and develop and customize the design of Site pages and/or content for users. We conduct various demographic research and send useful or requested information to the user, e.g. information about products and services, if you do not object to being contacted about this. We may also communicate via email to provide you with details about other products and services if you wish, and if you prefer not to receive promotional and marketing communications, please opt out at any time.

We may give your name and address to a third party for the purpose of delivering your order (for example, a delivery person or supplier).

We may be able to store details of your current order on our website but cannot retrieve them directly for security reasons. By logging into your account on the site you can view the information and details of your purchases that you have ordered or are about to place. You can also manage your address details. You must undertake to treat your personal data as strictly confidential and not make it available to an unauthorized third party. We do not accept any liability for misuse of passwords unless such misuse is due to our fault.

Other uses of your personal information

We may use your personal information for surveys and marketing research, at your request, for statistical purposes with full confidentiality, and you have the right to opt out at any time. We do not send any responses to any third party. Your email address is only disclosed if you wish to participate in competitions. We keep your survey answers in a place completely separate from your private email address.

We may send you information about us, the Site or our other sites, our products, sales, sales promotions, newsletters, etc. related to our group affiliates or partners. If you do not wish to receive this additional information (or any part of it), please click the “unsubscribe” link in any email sent to you, and we will stop sending you this information within seven business days (every day except Saturdays, Sundays and national and religious holidays) of receiving your notification. We will contact you to inquire about the information if it is unclear.

We may use some data, while maintaining strict privacy and confidentiality on the Site, for other purposes, including to verify the location of users, to track their visit to the Site or links contained in email when they have subscribed to receive it, and to provide such anonymized data, which does not allow your actual personal identification, to a third party such as publishers. However, this data will not lead to the identification of you (because it is not personally identifiable).

Competitions

In relation to any competition, we use data to notify winners and to advertise our offers. You can find more details on the terms of participation in each individual competition.

Third parties and website links

We may transfer your information to other companies in our group or to our agents and contractors to assist us with transactions in accordance with the terms of this Privacy Policy. For example, we may use a third party to help us deliver products to you, receive payments from you, use it for statistics and marketing research purposes or to assist our customer service team. We may need to share information with a third party to protect against fraud and minimize credit risk. If our company or part of it is sold, we may have to transfer our databases containing your personal information. Other than as set out in this Privacy Policy, we will not sell or disclose your personal data to a third party without your prior consent unless it is necessary for the purposes set out in this Privacy Policy, or if we are required to do so by law. The Site may contain third-party advertisements, links to other websites or frames of other websites. Please note that we are not responsible for the privacy policy of any third party or the content of such policies on other websites, nor are we responsible for any third party to whom we transfer your data in accordance with this Privacy Policy.

2 - Cookies (COOKIES)

Accepting cookies is not a prerequisite for visiting the website. However, we point out that the “basket” functions on the site cannot be used and ordered for any purpose without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when you visit certain pages of the Site. These cookies are stored by your browser on your computer's hard disk. Cookies can be used to discover your IP address, which saves you time when you are on or want to visit the Site. We use cookies for your convenience when you browse this site (for example, to remember who you are when you want to customize your shopping cart without having to re-enter your email address) and not to obtain or use other information about you (e.g. for targeted marketing purposes). You can set your browser to not accept cookies but this will limit your use of the Site. Please be assured that our use of cookies does not contain any personal or private information and is virus-free. This website uses Google Analytics is a service provided by Google to analyze web pages. To analyze how users use the website, Google Analytics relies on cookies, which are text files placed on your computer. The information generated by cookies about your use of this website (including your IP address) will be transmitted by Google to servers in the United States where it will be stored. Google will use this information to evaluate your use of the Site, report to the operators of the Site on its activity and provide other services related to Site activity and Internet usage. Google may also transfer this information to a third party if required to do so by law or if a third party processes the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You can refuse the use of cookies by selecting the appropriate settings on your browser, but please bear in mind that you will not be able to take advantage of the full functionality of the website. By using this website, you consent to Google using your data as described and for the purposes detailed above.

3. Security

We use appropriate security technologies and procedures to prevent unauthorized or unlawful access, loss or destruction of your information. When we collect data through the Site, we store your personal information on a database on a secure server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them through the use of encryption, such as Secure Sockets Layer (SSL). It is therefore difficult for a hacker to decrypt your information as we cannot guarantee 100% security. We strongly advise you not to send full credit or debit card details when communicating with us electronically and unencrypted. We place direct physical, electronic and procedural safeguards on the collection, storage and disclosure of your information. Our security measures sometimes require us to ask you to prove your identity before we disclose your personal information to you. It is your responsibility to protect your password and computer from unauthorized use.

4 - Customer Rights

If you are concerned about your data, you have the right to request access to the personal data we hold about you or that you have previously transferred to us. You have the right to ask us to correct any inaccuracies in your personal data and this will be done free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.